Gradient

Gradient, TPI's summary of Global Outsourcing Service Provider News, is a monthly compilation of significant service provider activities within the industry. These significant news items include contract signings, alliances, and mergers and acquisitions. Inside each edition, you will find stories summarizing key service provider events along with executive appointments and year-to-date service provider market share.

Gradient Government Sourcing News


Gradient

Gradient, July 2010

  • Summary of Volume and Market Share
  • Americas-Based Service Provider News
  • Asia/Pacific-Based Service Provider News
  • EMEA-Based Service Provider News
  • BPO Sales and Customer Relationship Management (CRM)
  • BPO Transaction Processing and Operations
  • BPO General and Administrative Functions
  • Geographic Expansion
  • Mergers and Acquisitions
  • Corporate Sourcing Roles — Service Providers
Gradient

Gradient, June 2010

  • Summary of Volume and Market Share
  • Americas-Based Service Provider News
  • Asia/Pacific-Based Service Provider News
  • EMEA-Based Service Provider News
  • BPO Sales and Customer Relationship Management (CRM)
  • BPO Transaction Processing and Operations
  • BPO General and Administrative Functions
  • Geographic Expansion
  • Mergers and Acquisitions
  • Corporate Sourcing Roles — Service Providers

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