Public Sector Advisory Services

Public Sector sourcing has never been more complicated:

  • Many governments are driven to reduce public spending and are faced with an urgent need to do more with less.
  • Sourcing decisions are expected to meet sustainability targets as well as supporting other policy agendas.
  • Freedom of information requirements can expose complex and sensitive sourcing programs to early and deep scrutiny.
  • Data security has become a highly sensitive topic in many countries, with an absolute need to ensure sensitive citizen data is not lost or misused.
  • New delivery models have emerged that include government-run shared services as potential service providers, as well as public-private joint ventures.
  • Public procurement rules demand that the sourcing process is conducted fairly, is auditable and is able to withstand challenge.
  • Global delivery models present challenges to governments responsible for both saving money and for achieving local economic growth or regeneration.

In this complex environment TPI’s experience and its robust method provide an assured path for fair, auditable and defensible public procurements. Our approach, delivered through highly experienced advisors, delivers the maximum value for money while transforming existing operations into customer- and performance-driven services.

“We needed a strong, objective, knowledgeable partner and leader to help facilitate a new road forward with our service provider, and TPI was all of these things. Having helped repair client/service provider relationships, they knew how to diagnose the root cause, get all of the parties talking again constructively, and chart a go-forward plan that allows us to achieve our objectives.”

— Rick Henderson, Mount Sinai Hospital

TPI brings to its public sector clients a perspective on sourcing developed through working for some of the world’s most demanding and ambitious organizations. While off-shore service delivery may not be of value to a government organization, an understanding of the organization and approach of the major service providers is extremely important in forging a successful relationship that makes best use of their capabilities; TPI has built that knowledge through its daily engagement with its clients and their providers.

As outsourcing evolves, so does the requirement to ensure successful contract performance with a strong service management and governance capability. For public sector organizations we bring a deep knowledge of the best practice in the areas of multi-sourcing, service management and governance, and service integration. TPI has developed a robust approach to structuring multi-sourcing, building service management and governance organizations, and ensuring sustainable value for money.

If you are part of a public sector organization running or contemplating entering into a large and complex sourcing arrangement, you should talk to TPI.

Click here to see a list of TPI clients by industry.

For more information, contact:

In the Americas, Don Flores, Partner & Director, State and Local Government Services, TPI, don.flores@tpi.net In Asia Pacific, Arno Franz, Partner & Regional President, Asia Pacific, TPI, arno.franz@tpi.net